BPO Services

As one of the leading BPO service providers in the country, Magellan Outsourcing Philippines offers first-class outsourced solutions that keep you in close contact with your clients. From customer service and tech support, web chats, appointment setting, lead generation, telesales to accounting and finance, legal processing, our company provides nothing but top-notch services that strives for excellence at all times.

The Philippines has seized the top spot from India for the world’s prime BPO service provider. India’s BPO industry has actually lost an estimated 70 percent of its voice and call center business to the Philippines, and some Eastern European countries. A number of Indian IT organizations have established operations in the Philippines.

Magellan Outsourcing Philippines is one of the high-quality BPO service providers that helped heighten the country’s status as the leader in outsourced solutions worldwide. For more than 9 years, the company has handled a wide range of back-office support solutions, which include data processing and message transcription. New services are offered, with services ranging from medical billing and coding to applied engineering services.

Information security is also important for us. We have earned the ISO/IEC 27001 Certification, the world’s prestigious information security standard. This enables the company to identify, prevent and defend potential security vulnerabilities.

What are the benefits of outsourcing your non-core processes to Magellan Outsourcing?

Magellan Outsourcing offers a wide variety of business-process outsourcing solutions for several industries and different types of concerns. We are able to go beyond our clients’ expectations through excellent sales performance and customer satisfaction through our unmatched proficiency, advanced systems and methods, and excellent execution.

  • Reduce operational costs
  • Access to industry expertise
  • Free your resources
  • Concentrate on your core expertise and strategies

The world of business process outsourcing (BPO) has made quite a name in the past several years. This is because it has helped and aided quite a number of businesses have the workforce that they need for tasks that are important to their operations without having to shell out a huge amount for all that. As compared to setting up shop for the new employees that they are going to in-house, business process outsourcing provides them with the help that they need without having to worry about facilities, salaries, and trainings. The company that you are going to outsource your back-office to would provide all of that and the training as well. You only would have to provide them with any specifications that you would like them to do.

As for BPO services, Magellan Outsourcing Philippines has a huge team of agents who are trained and who are willing to do back office tasks that you may not be able to afford to in-house. That should not be your worry as you would only have to speak with the company and provide them with your needs. They would be more than glad to discuss with you the BPO services that they offer when it comes to back office tasks and their price ranges. That way, you can see if you would be able to work on your budget and still get the quality services that you need.

Included in the list of BPO services that this company in the Philippines offers are content moderation (now becoming very popular), accounting, legal processing, message transcription, medical transcription, medical coding, and medical billing.

Content moderation appeals to the need of businesses to be able to have control over things that are posted or said about them online. Accounting would be quite needed in all businesses as books would have to be worked on and accounted for. Legal processing would mostly be for those who are involved in legal matters. Message transcription is a big thing for those who need to have messages put into black and white. Medical transcription, medical coding, and medical billing are very much needed by those who are in the health care industry.

The people who are part of the BPO service team of Magellan Outsourcing Philippines are the best of the best. They have been working in the business for years already and so you can count on them to have the experience that other agents would not have. They know the ins and outs of the tasks at hand and so you can expect them do to the job well and to be able to accomplish everything in a timely manner. They are trained professionals and so you can expect them to understand that they thing that they are doing is very important and so they will make sure that quality is not left out each time they have a task to work on.

Magellan Outsourcing Philippines makes sure that it provides the best services that the world has to offer when it comes to BPO services. The company makes sure that its agents are the best in their respective fields and they are constantly being updated and are trained with any new trends or any new information that the industry may have welcomed. It is quite interesting to know that these agents are more than happy to help you and your business out as they see themselves as part of your business and are proud when there are improvements and milestones enjoyed by your business.

Call us today to know more about our BPO services.