Telephone Answering Services

Magellan Outsourcing Philippines takes pride in its reliable 24/7 Manila-based Answering Services, which has grown into one of the leading customer support providers in the Philippines.

Magellan Outsourcing Philippines’ telephone answering service allows you to focus on growing your business without having to worry about missing important calls. Our agents and operators are exceptionally skilled in handling our client’s calls.

The 3 Major Benefits of Telephone Answering Services

  • Your phone calls will be handled efficiently by trained and expert contact center agents
  • Appointments get scheduled easily
  • Off-hours calls can still get answered Getting a live telephone answering service allows businesses to loosen up the time they spend answering the phone, receiving the call to the appropriate person and being handled the proper way

Magellan Outsourcing Philippines’ 24 hour telephone answering service will do this very crucial part for your business! Our 24/7 live telephone answering service can directly handle and take care issues, say for example a person is calling about simple things such as directions, policies etc. It allows you be free from the interruption of the phone call.

The call receptionists can answer questions, depending on what the call is about. They will take messages, redirect the call to your cell phone, take care of technical issues and a lot more. For industries such as legal, medical offices etc that requires appointment scheduling, you can turn over the hassle of this job to your 24-hour telephone answering service. Our call representatives will take care and worry about scheduling appointments and other dealings for you, leaving you relaxed and focused on more important things. Let someone else handle it – your time is better spent actually meeting with clients! Establish an astonishing first impression to your customers since they will frequently judge your company by the very first phone call.

With the help of an outsource call center for your 24/7 telephone answering service, it offers customers/callers a creative caller interface where everyone is greeted warmly and with a smile.

We offer phone answering services to manage and answer calls anytime of the day. Your customers are greeted with a warm and professional voice from our expert team of agents who work 24/7. Our service helps you reduce missed calls, busy signals, delayed messages and increase customer satisfaction. We are committed to building a positive image to every business.

Why choose our Telephone Answering Services?

  • Highly trained 24/7 Filipino Live Operators
  • Messages delivered to you through e-mail, call or text in real-time
  • Dedicated Number for your business
  • Call packages are available based on number of calls per month

If your business is overwhelmed with calls even during after-office, Magellan Outsourcing Philippines can take care of them and answer them with professionalism and poise. Contact us today to know more about our services.